Bots…is it just hype or the way of the future?
The opportunity for using bots is huge, but how do you address the challenges? Continue Reading
What Can UX Designers Learn From Archaeologists?
Often I have found that UX designers lack clear problem definitions before starting the UX design process.
Of course we perform standard research and validation of the current system but even then it still feels like we need to “dig” even deeper in order to get the full picture.
This is exactly how I felt during my recent UX project, a redesign of a module in an application I was working on called OLM.Continue Reading
How to create a new ‘Look & Feel’ for 240 products and live to see it implemented?
From standard enterprise look & feel to fresh and contemporary design system - the Micro Focus rebrand case study
My research into ChatOps UX guidelines
A case study of finding the best methods to provide guidelines, information and solutions to personas who design Continue Reading
Building onboarding in ChatOps
Onboarding is the first set of messages users receive when they start using your bot, the process of preparing first-time users to be successful with your product. It’s a promise of the value that the product will provide to the user.
In this article, we will face the onboarding message in a collaborative platform used by multiple bots and users in the same chatroom — ChatOps.Continue Reading
To Push, or Not to Push? Designing Proactive Messages in Chatops
Proactive messages are an opportunity to get ahead in the game, think for the user & before the user, bring them back to the conversation, engage them, help and add value to their daily work.Continue Reading
How to drive a UX innovative culture while giving back to the community! (Case study)
No one will argue that creating a UX innovative culture is key for driving a successful product and company, but how can it be done? Will it cost a lot of money? Is it something that only big organizations can invest in?Continue Reading
Design is an international language… is it?
In this talk I’ll focus on the question, does it matter which cultural background we come from in order to produce a viable, beautiful and usable design? I’ll review concepts such as globalization, diversity and cross-cultural user experience.Watch the video lecture
Design Charrettes - Collaborative sketching for better results
Design charrettes inspire design sketches and ideas, include ideas from more people in the design process, explore and expose goals and objectives of colleagues in multiple functional roles, and drive off designer’s block.Watch the video lecture